This is a bit of a “finally”, but we’ve finally sorted out the performance issues when searching for clients on Instinctive Notes Web.
For a small number of our customers client search was taking a very long time, and led to timeouts which was frustrating.
The new performance changes have improved search performance across the board and since the changes went in we haven’t had a single timeout.
For reception staff, thanks for your patience on this one, it’s great to have it resolved.